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How to Connect Banquest to Donor Fuse

Banquest is a supported payment processor in Donor Fuse. Follow these steps to obtain your API credentials and add Banquest as a gateway account in Donor Fuse.

Step 1: Obtain Your Banquest API Key and PIN

Contact your Banquest agent to obtain the API Key and PIN required for integration with Donor Fuse.

Step 2: Add Banquest as a Gateway in Donor Fuse

  1. In your Donor Fuse dashboard, go to Settings.
  2. Click Gateway Accounts.
  3. Click Add New Gateway Account.
  4. In the popup:
    • Type: Select Banquest from the dropdown.
    • Internal Name: This is a required field. Enter a name such as  banquest . If you have more than one Banquest account, use a unique name for each (for example, banquest-main, banquest-events).
    • API Source Key: Paste the API key you received from your Banquest agent.
    • API PIN: Enter the PIN you received from your Banquest agent.
    • Processing Fee Category (Optional): If you have the Donor Fuse Accounting Module enabled, you will see this optional field. Use it to select which fee account category should be used for transaction fees in batch deposits. (The system automatically generates deposits based on batch deposits to the bank.)
    • Multi-Currency Settings: If your Donor Fuse account supports multiple currencies:
      • Statement Currency: Select the currency your Banquest account is set up to use.
      • Accepted Process Currencies: Select the same currency as above.
    • All other fields are optional. Fill them in only if you have specific requirements.
  5. Click Save New Gateway Account to complete the setup.

Step 3: Test Your Integration

  1. Enter a small test transaction in Donor Fuse to confirm the connection is working.
  2. Check the transaction status in both Donor Fuse and your Banquest merchant portal.

Troubleshooting:

  • If you encounter any error while testing or processing a payment using this gateway, check the error message:
    • If the error message starts with Processing Error: {error message}, this means the error is from the gateway (Banquest). Please contact their support directly.
    • If the error message does not start with Processing Error:, contact Donor Fuse support.
  • You can always reach out to Donor Fuse support to help verify the issue if you are unsure.

Need Help?

If you need assistance locating credentials or connecting Banquest to Donor Fuse, contact Banquest support or the Donor Fuse support team.