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How to Connect Pledger to Donor Fuse

Pledger is a Donor Advised Fund (DAF) that provides "Charity Cards" to its users. Donor Fuse supports direct integration with Pledger, so you can accept Pledger cards for donations seamlessly.

Follow these steps to connect your Pledger account and enable Pledger card processing in Donor Fuse.

Step 1: Obtain Your Pledger API Token or Tax ID

  • If your organization has only one Pledger account, you can simply enter your Tax ID in Donor Fuse and the system will connect automatically. You do not need to enter an API Token.
  • If your organization has multiple Pledger accounts, you will need to contact Pledger support to obtain an API Token for each account you wish to connect.

Step 2: Add Pledger as a Gateway in Donor Fuse

  1. In your Donor Fuse dashboard, go to Settings.
  2. Click Gateway Accounts.
  3. Click Add New Gateway Account.
  4. In the popup:
    • Type: Select Pledger from the dropdown.
    • Internal Name: This is a required field. Enter a name such as pledger. If you have more than one Pledger account, use a unique name for each (e.g., pledger-main, pledger-events).
    • Tax ID: Enter your organization's Tax ID if you have only one Pledger account.
    • API Token: If you have more than one Pledger account, enter the API Token you received from Pledger support. (If you enter both Tax ID and API Token, the API Token will take priority.)
    • Processing Fee Category (Optional): If you have the Donor Fuse Accounting Module enabled, you will see this optional field. Use it to select which fee account category should be used for transaction fees in batch deposits. (The system automatically generates deposits based on batch deposits to the bank.)
    • Multi-Currency Settings: If your Donor Fuse account supports multiple currencies:
      • Statement Currency: Only USD is supported.
      • Accepted Process Currencies: Only USD is supported.
    • All other fields are optional. Fill them in only if you have specific requirements.
  5. Click Save New Gateway Account to complete the setup.

Step 3: Test Your Integration

  1. Enter a small test transaction in Donor Fuse using a Pledger card to confirm the connection is working.
  2. Check the transaction status in both Donor Fuse and your Pledger merchant portal.

Troubleshooting:

  • If you encounter any error while testing or processing a payment using this gateway, check the error message.
    • If the error message starts with Processing Error: {error message}, this means the error is from the gateway (Pledger). Please contact their support directly.
    • If the error message does not start with Processing Error:, contact Donor Fuse support.
  • You can always reach out to Donor Fuse support to help verify the issue if you are unsure.

Need Help?

If you need assistance locating your Tax ID, obtaining an API Token, or connecting Pledger to Donor Fuse, contact Pledger support or the Donor Fuse support team.