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How to Connect SequelPay to Donor Fuse

SequelPay is a supported payment processor in Donor Fuse. Follow these steps to connect your SequelPay account and enable SequelPay processing in Donor Fuse.

Step 1: Obtain Your SequelPay API Credentials

  • Contact your Sequel Pay agent to obtain the Username, Password, and Merchant Key required for integration with Donor Fuse.

Step 2: Add SequelPay as a Gateway in Donor Fuse

  1. In your Donor Fuse dashboard, go to Settings.
  2. Click Gateway Accounts.
  3. Click Add New Gateway Account.
  4. In the popup:
    • Type: Select SequelPay from the dropdown.
    • Internal Name: This is a required field. Enter a name such as sequelpay. If you have more than one SequelPay account, use a unique name for each (e.g., sequelpay-main, sequelpay-events).
    • Username: Paste the username you obtained from your SequelPay agent.
    • Password: Paste the password you obtained from your SequelPay agent.
    • Merchant Key: Paste the merchant key you obtained from your SequelPay agent.
    • Processing Fee Category (Optional): If you have the Donor Fuse Accounting Module enabled, use this optional field to select which fee account category should be used for transaction fees in batch deposits.
    • Multi-Currency Settings: If your Donor Fuse account supports multiple currencies:
      • Statement Currency: Only USD is supported.
      • Accepted Process Currencies: Only USD is supported.
    • All other fields are optional. Fill them in only if you have specific requirements.
  5. Click Save New Gateway Account to complete the setup.

Step 3: Test Your Integration

  1. Enter a small test transaction in Donor Fuse using SequelPay to confirm the connection is working.
  2. Check the transaction status in both Donor Fuse and your SequelPay merchant portal.

Troubleshooting:

  • If you encounter any error while testing or processing a payment using this gateway, check the error message.
    • If the error message starts with Processing Error: {error message}, this means the error is from the gateway (SequelPay). Please contact their support directly.
    • If the error message does not start with Processing Error:, contact Donor Fuse support.
  • You can always reach out to Donor Fuse support to help verify the issue if you are unsure.

Need Help?

If you need assistance locating your API credentials or connecting SequelPay to Donor Fuse, contact SequelPay support or the Donor Fuse support team.