Skip to main content

Search

How can we help?

How to Add an "Other" Gateway Account in Donor Fuse

The “Other” gateway type in Donor Fuse is designed to help organizations track donations from sources that are not directly integrated, such as non-integrated DAFs, checks, or other payment methods. This feature allows you to keep all your donation records in one place—even for sources that aren’t processed electronically.

Step 1: Add an “Other” Gateway in Donor Fuse

  1. In your Donor Fuse dashboard, go to Settings.
  2. Click Gateway Accounts.
  3. Click Add New Gateway Account.
  4. In the popup:
    • Type: Select Other from the dropdown.
    • Internal Name: This is a required field. Enter a descriptive name such as other-daf, check-donations, or a name that reflects the type of donations you’ll be tracking.
    • Is Foundation: Toggle this setting to indicate if the donations tracked here are from a foundation. If enabled, Donor Fuse will not generate receipts for these donations. If disabled, Donor Fuse will generate receipts as usual.
    • Processing Fee Category (Optional): If you have the Donor Fuse Accounting Module enabled, use this field to assign a fee category for tracking any fees associated with these donations.
    • Multi-Currency Settings: If your Donor Fuse account supports multiple currencies:
      • Statement Currency: Select the currency for this donation source.
      • Accepted Process Currencies: Select the same currency as above.
    • All other fields are optional. Fill them in only if you have specific requirements.
  5. Click Save New Gateway Account to complete the setup.

Step 2: Using the "Other" Gateway

  • Once set up, you can manually record donations received from non-integrated DAFs, checks, or other external sources by allocating them to this gateway.
  • The “Is Foundation” setting will control whether Donor Fuse generates tax receipts for these donations:
    • Enabled: No receipts will be generated.
    • Disabled: Receipts will be generated as with other donation types.

Troubleshooting:

  • If you have questions about how to best use the “Other” gateway type for your reporting needs, contact Donor Fuse support.
  • For questions about the “Is Foundation” setting or receipt generation, reach out to your Donor Fuse representative.

Need Help?

If you need assistance adding or configuring an “Other” gateway account in Donor Fuse, contact the Donor Fuse support team.